Stop losing enquiries after hours
Patients ask and decide long after your front desk goes home. Practical AI catches what would be lost: on-brand review replies and a receptionist chatbot that answers and books around the clock. A human always in control.
We are honest about AI. A tool, not a replacement for your team. It handles the repetitive jobs: review replies, the same handful of questions, out-of-hours booking. Set up to sound like your practice and stay within its limits.
Nothing clinical is left to a machine. General questions only; anything sensitive goes to your team. Review replies publish automatically or wait for your approval. Patient confidentiality and GDC and ASA rules respected throughout.
How it works
- 01
Learn your practice
We feed the tools your real information, tone and boundaries.
- 02
Set the guardrails
We define what the AI can answer and what it must pass to a human.
- 03
Go live 24/7
The chatbot and review replies start working, out of hours included.
- 04
Review and improve
We monitor conversations and tighten responses over time.
- AI receptionist chatbot for your website
- 24/7 answers to common patient questions
- Assisted appointment booking and enquiry capture
- On-brand automated review replies (auto or approval mode)
- Escalation rules that hand clinical questions to your team
- Compliance-aware setup, with confidentiality respected
- Ongoing monitoring and refinement
Who it’s for
Practices losing enquiries out of hours, who want help without handing over control.
- Will it give patients clinical advice?
- No. The chatbot handles general, practical questions and booking. Anything clinical or sensitive is passed to your team, never diagnosed or advised on by the AI.
- Do we lose control of what is said?
- No. You set the boundaries, you can require approval before review replies publish, and a human can step in at any point.
- Is this compliant with GDC and ASA rules?
- We build with those rules in mind: no misleading claims, no patient details shared, and no testimonials generated. Final responsibility for published content stays with the practice, and we set things up to make compliance easy.
Answer patients around the clock
Book a no-pressure discovery call and we will show you where the opportunity is.