Fill quiet days with patients you already have
The easiest patient to book has already sat in your chair. We build email campaigns and automated recall that bring lapsed patients back and keep active ones returning on time.
Your patient list is an under-used asset. The patients due a check-up, the ones who never finished treatment, the ones not seen in a year. A well-timed message often does what a whole advertising budget cannot.
Emails that sound like your practice, not spam, with recall automated in the background. You see who opened, who booked and which quiet days filled.
How it works
- 01
Audit your list
We review your patient data and segment it into active, due and lapsed groups.
- 02
Design the sequences
We write recall and reactivation journeys mapped to how patients actually behave.
- 03
Automate and send
Messages trigger at the right moment without your front desk lifting a finger.
- 04
Measure and refine
We track bookings from each campaign and adjust what underperforms.
- Patient list segmentation (active, due, lapsed)
- Automated recall reminder sequences
- Reactivation campaigns for lapsed patients
- Seasonal and quiet-day fill campaigns
- On-brand email templates written for your practice
- Booking and enquiry tracking per campaign
- Ongoing optimisation based on results
Who it’s for
Practices sitting on a large patient list with gaps in the diary.
- Will this annoy our patients?
- No. Recall is a service patients expect and value. We control timing and frequency so messages feel helpful, not pushy, and every email includes a clear way to opt out.
- Do we need a new system?
- Usually not. We can work with the email and practice management tools you already have, and advise if a change would genuinely help.
- How soon will we see bookings?
- Reactivation campaigns often produce bookings within the first few sends, though results depend on your list size and how long patients have lapsed.
Turn your patient list into a full diary
Book a no-pressure discovery call and we will show you where the opportunity is.